Refund & Cancellation Policy
Last updated: October 12, 2026
We want you to stay with Topist because it works for you, not because leaving is hard. This page explains how the free trial, cancellation and refunds work.
The short version
- The 7-day free trial costs nothing and needs no credit card.
- Cancel any time. You won't be charged again, and every article stays yours.
- Not happy with your first paid month? Ask within 14 days of that first payment and we refund it in full.
- Charged by mistake? We refund it in full, whenever you notice.
1. Free trial
Every plan starts with a 7-day free trial. We don't ask for payment details to start it, so nothing is charged during the trial and nothing is charged automatically when it ends.
When the trial ends, Topist pauses new articles until you choose a paid plan. Articles written during the trial are yours to keep and publish, whether or not you subscribe.
2. Subscriptions and billing
Paid plans (Starter, Growth and Pro) are monthly subscriptions, billed in advance at the start of each billing period. Prices are shown on our pricing page and confirmed before your first payment.
If you switch plans, the new price and article schedule apply from your next billing date unless we agree otherwise in writing.
3. Cancelling
- You can cancel at any time by emailing contact@topeak.co.il from the address on your account, or through your dashboard once self-serve billing is available there.
- Cancellation takes effect at the end of the billing period you've already paid for. Topist keeps writing until then, and you won't be charged again.
- There are no cancellation fees and no minimum term.
- Everything Topist has written and published stays yours after you cancel. We won't remove articles from your website.
- Want your account data deleted as well? Say so in your cancellation email and we'll delete it within 30 days, except records we're required by law to keep.
4. Refunds
- 14-day money-back guarantee: if you're not satisfied, ask within 14 days of your first payment for a plan and we refund that payment in full. No explanation needed.
- After those 14 days, payments for the current billing period are not refunded, including partly used months. Cancelling stops all future charges.
- Billing errors are always refunded in full: duplicate charges, a charge after you cancelled, or a charge for the wrong amount.
- If Topist is unavailable or fails to deliver articles for a significant part of a billing period because of a problem on our side, contact us and we'll offer a fair partial refund or credit.
5. How to ask for a refund
Email contact@topeak.co.il from the address on your account. Include the date and amount of the payment if you have them. We reply within 2 business days.
Approved refunds are issued to the original payment method within 5 business days. Your bank or card provider may take a few more days to show it.
6. Your legal rights
This policy adds to your rights under the consumer protection laws that apply to you, including statutory cancellation rights for purchases made online. It doesn't limit them. Where the law gives you more, the law applies.
7. Contact
Questions about billing, cancellation or refunds: contact@topeak.co.il. We're happy to help.